CRM stands for Customer Relationship Management. It is a strategy used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. We believe that Good customer relationships are at the heart of business success. There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. We think about CRM is as a strategic process that will help you better understand your customers’ needs and how you can meet those needs and enhance your bottom line at the same time. This strategy depends on bringing together lots of pieces of information about customers and market trends so you can sell and market your products and services more effectively

 

 One-Stop Shop for Customer Entertainment
Client entertainment enablement SaaS provider InviteManager today announced its completed rebranding, the result of a two-year process. InviteManager is the new corporate identity of TicketManager and, in partnership with Concur and Salesforce.com, serves more than 4,000 customers, including American Express, FedEx, and NBC Universal. InviteManager also counts more than 60 professional sports teams and venues as partners, including the NBA, NFL, and NHL.


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